Shayo crepe set

✨ BEFORE YOU ORDER

Please review the information below before placing your order.
By placing an order, you confirm that you have read and accepted our terms.

 

🇳🇬 MADE IN NIGERIA

All outfits are proudly made in Nigeria using quality fabrics with premium finishing.

 

🛍️ ORDER TYPES

READY-TO-WEAR

Ready-to-wear items are pre-made in selected fabrics and sizes.

• Ships within 3 working days
• Not customizable
• Fabric selection and measurements are not required
• Please use our size chart to select your correct size

 

CUSTOM COLLECTION

Custom pieces are made from scratch using your selected fabric and measurements.

• Production time: 7 working days (excludes delivery)
• Select fabric from our fabric catalogue (link on product page)
• Upload a screenshot of your selected fabric before adding to cart
• The same style will be made in your chosen fabric

 

⚠️ FABRIC & STYLE GUIDELINES

• Do not upload outfit images — we may not have that fabric
• Fabrics are updated regularly; unavailable fabrics are sold out
• In rare cases, a selected fabric may become unavailable — you will be contacted to choose an alternative

• Fabric colors may appear slightly different due to lighting, camera, and screen settings. Minor shade variations may occur, especially between similar tones

• Only length adjustments are allowed
• Styles cannot be altered

 

📏 SIZING, FIT & ALTERATIONS

• Confirm your size using our size guide or provide accurate measurements
• Ensure all measurements are correct before placing your order

• Minor adjustments after production may be required — this is normal

Alterations:

• In-store fittings allow us to perfect your fit
• For delivered orders, adjustments can be done:
– At our store (client handles logistics)
– With a local tailor

• We do not offer refunds for minor fit adjustments

• Clients are responsible for:
– Providing accurate measurements
– Handling logistics for post-delivery adjustments

• Incorrect measurements will require a remake (₦15,000 fee)

 

📏 LENGTH ADJUSTMENTS

• Outfit length varies by size
• You may request shorter or longer lengths

If you are taller than average:
• Indicate your height
• Purchase extra length where required

 

📦 PRODUCTION & DELIVERY

CUSTOM ORDERS

• Production: 7 working days

Delivery after production:
• Lagos: 3 working days
• Other States: 7 working days
• International: 13 working days
• Store Pickup: Ready within 7 working days

 

READY-TO-WEAR

• Lagos: Delivered within 3 working days
• Other States: Delivered within 6 working days
• International: Delivered within 10 working days
• Store Pickup: Ready within 3 working days

Weekends and public holidays are not included.

👉 Need it urgently? Visit our store for immediate purchase

 

🚚 SHIPPING INFORMATION

• Tracking updates are sent via email

We use:
• UPS (international)
• GIG (interstate)

Shipping Fees:
• Covers 0.5–2kg packages
• Final cost depends on weight after packing
• If exceeded, you will be contacted before dispatch

• You may also use your preferred courier (pickup arranged by you)

 

📍 DELIVERY REQUIREMENTS

• Provide a valid phone number and email
• Provide an address where delivery can be received at any time

 

📞 CONTACT DETAILS (IMPORTANT)

Please provide your own active phone number (preferably WhatsApp).

If using a dispatch rider or third-party service, do not use their number as your main contact. Add their details in the order notes instead.

Orders without a reachable personal number may be delayed.

 

🔄 ORDER CHANGES

To make changes:
• Use the chat icon on the website
• Include your order number

 

💰 REFUND & EXCHANGE POLICY

• No refunds for items in good condition

• Exchanges for defective items within 48 hours:
– Item must be unworn
– Tag must be attached

• In-store purchases cannot be exchanged
• Sale items cannot be returned or exchanged

• If a refund is approved after production:
– 30% production fee will be deducted
– Refund processed within 48 hours

 

📌 FINAL NOTE

Please include all instructions in the box provided on the product or cart page.
Do not send instructions via WhatsApp or DM.

For further assistance, please contact us.

 

❤️ Thank you for choosing House of Naya 

📏 SIZE GUIDE

This size chart is used for all our outfits.
Please note that it is not based on UK or US sizing.

Kindly ensure that your current measurements match the size selected before placing your order.

If your measurements do not correspond with the selected size, your outfit may not fit properly.

We strongly advise against guessing your size or using sizes from other brands, as sizing may differ.

If your measurements fall across different sizes, you may input your exact measurements when placing a custom order, and we will work with that.

Please note that if your measurements fall across multiple sizes, Ready-to-Wear items may not be suitable, as they are already made according to our standard size chart.

A fee of ₦15,000 will apply for remaking an outfit due to incorrect size selection.
All logistics costs for exchanges will be covered by the customer.

           FOR MORE SIZE INFO CLICK HERE 

 

We currently accept payments in Naira (₦) and US Dollars ($) only.

Our website displays prices in Naira, but you can easily switch to USD and pay with your card.

Follow these simple steps:

1. Switch currency to USD
Use the currency converter on the website to change prices from ₦ to $
→ This will show you your total amount in USD

2. Add items to cart
Select your items and note your total in USD

3. Add shipping fee
Include your shipping fee (see rates below)

4. Make payment in USD
Pay the total amount (items + shipping) using this link below

PAY IN USD NOW

5. Send your payment confirmation

Click the WhatsApp icon on the website (bottom right) and send:
• Payment receipt / proof of payment
• Email used for payment

6. Receive your code

We’ll send you a gift card/discount code equal to the amount you paid

🕘 Response Time:
We respond within business hours (9:00 AM – 7:00 PM, Nigerian time)
Messages sent outside these hours will be attended to the next business day

7. Complete your order

Go back to your cart → click Checkout
Enter your shipping details
Apply your code in the “Discount code” box
Click Pay Now

✅ Your order is complete!

❗Important

Payment alone does NOT complete your order.
Your order is only confirmed after you apply your code at checkout.

🌍 International Shipping

• North America (USA, Canada) — $65
• United Kingdom — $60
• Europe — $69
• Africa — $62
• Rest of Africa — $77
• Middle East — $77
• Asia — $89
• Rest of World (Australia, Brazil, etc.) — $100

⚠️Please Note

Shipping rates are for 0–2kg only.
If your package exceeds this weight after packaging, extra charges may apply. We’ll notify you before shipping.

Crepe Fabrics